Another night on control, and it seems to be a night of changing priorities. A frequent complaint is ‘We called you about <insert serious offence here>, they got away before you got there, then we had to wait for ages’.
No-one enjoys making people wait to be seen, but current risk is usually more of an urgent concern than the offence itself. Pissed off though you may be at having to wait for hours, if the risk is over and the delay doesn't cause you further risk, then it's sometimes just tough luck. So...a sample of things that slipped down the running order, 6 jobs that landed within a couple of minutes of each other, with no cars then available. A mobile phone robbery. Graded as immediate as it should be, but the offenders are long gone. We catch personal robbery offenders either because we get a description, swamp the area with officers and catch them running off, or they're morons and they rob people they know. We have neither advantage here, so the victim is told to go home where they'll be safe, and we'll see them as soon as we can. He's probably still fuming about it, but he was safe and no worse off. A domestic violence offender is seen near his ex's house. He's not right outside, not trying to force the door open or vandalise her car, and she can't see him any more. Although he needs locking up for the original assault, he's not a current immediate risk, so it's deferred for a visit in the morning, with the proviso that she's to ring 999 again should he return. Theft from a car. In a similar fashion to robberies, we only catch people for this if we catch them running away, and with no staff free and no personal risk involved, it waits. If they don't leave any blood on the broken car window, there's no point sending for scenes of crime, fingerprints are recovered in only around 2% of car breaks. Recorded as a crime over the phone, sending a bobby in person to say 'Yep, there's definitely a broken window and no stereo' and then record it takes longer and is no more effective. So no visit. Suicidal male rang the 999's. As he'd taken an overdose, rather than using sharp objects, and we have no previous history of violence from the address, we left that with the ambulance service, as it's purely a medical issue. Previously violent shoplifter, who returns to the same shop. Although he needs locking up still, and is committing another offence on this occasion, he's not being violent this time. It waits. Suicidal woman, self harming with razor blades. That is down to us, so it's next in the queue. Hopefully she won't inflict fatal injuries before we get there, as the ambulance service won't go without us.