That really takes the biscuit…

Sitting down this evening, I didn’t even have time to get my computer logged on and my epaulettes on before the phone rang with one control room asking for help with workload. The suitably sympathetic noises made, I ended the call and scoured the system for the workload in our different areas and rang round for the staff numbers, to see who’s worse off.

They weren’t unreasonable in asking for help, but one of the other divisions had twice as many calls to get to per officer, including one where someone has been shot in the head with a shotgun, and has already had ten officers from the support unit/reserve. As there was a good case for two of the other, less busy divisions to provide a bit of help, I approached them, only to be told in no uncertain terms to go away, as they had both just had shootings land too, both with injuries. So, division one rung back and politely told ‘You’re on your own’, division 2 told ‘We’ll try and find you some beat bobbies or PCSO’s to stand on scenes to release your response officers’ and divisions 3 and 4 told ‘Oops, sorry, don’t shoot the messenger. The log count has gone up another 150 open jobs since yesterday. The duty superintendent is trying to find extra resources, with about as much effectiveness as dancing to make it rain.

So that’s the first 45 minutes of my working day. On the plus side, someone’s brought doughnuts in. Which is nice. And now I’ve got the time to write this, as there’s very little for me to do just now. 

I’m beginning to think this spurt in demand is more than just a spurt. It’s lasted about 3 weeks now, a normal workload of about 1200-1500 open calls at any given time, (obvious peak times like New Years Eve apart), has been bouncing around the 1800-2200 area for the last 3 weeks, and drafting lots of beat bobbies in to deal with it sounds great, but it’s barely keeping pace.

Much though we like to poke fun at beat bobbies for being semi-retired and all having a shiny seat on their trousers as they spend all day sitting down, their normal community work needs doing, and it just isn’t getting done. As we approach Summer, it’s only going to get worse. I may start a surreptitious sweepstake about the highest open job count between now and September. If this doesn’t scuttle the Maybot’s stupid observation that how to deploy staff matters and numbers do not, I don’t know what does.

Meanwhile, in the Met, an officer has been taken off response duties, for A YEAR, over an open half-eaten packet of biscuits he found left on a table at work, and shared out with his team at the end of a shift. A year. A rough calculation, allowing for annual leave, court dates and training courses, suggests he could have gone to approximately 700 or so response jobs in that time. We don’t help ourselves.

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